THE BACKBONE : OF SPINE.
We are independent and objective in analysis, consulting services, and project assessments.
Concerning tenders and the choice of suppliers, we follow an objective and transparent evaluation code, keeping ourselves neutral, and guaranteeing our clients an enduring service quality.
At the beginning of each project we define quantitative and qualitative goals with our clients, and measure progress on the basis of these goals. We communicate milestones, successes and difficulties we may encounter along the way openly and undisclosed.
It is of great importance for us that our work progress is transparent and comprehensible at all times.
It is our goal to ensure our clients an enduring competitive advantage. In order to guarantee this, without deriving conflicts of interest, we commit to not take on a client consultation concerning the same subject matter with a direct competitor of our client for up to two years after the project.
Our job does not end with analysis and strategy recommendation – it ends when we have jointly implemented aforesaid project successfully with our customers. We value our trusting and long-standing business relationships.
Nothing is more important in our business than loyal and enduring business relationships and a committed network.